The HELP Center
The HELP Center is an access center in Van Nuys for homeless individuals needing showers, clean clothes, a hot meal, job assistance, help accessing public benefits, and referrals to medical and mental health care and substance abuse recovery programming. Clients have access to a computer lab, mail service, and cell phone charging stations. Because we know how important animal companions are to our clients, the HELP Center is a pet friendly site. Case managers help clients identify goals that they can accomplish in a short time period to improve their current circumstances.
The HELP Center is a Coordinated Entry System (CES) site in the Los Angeles County Homeless Continuum of Care (CoC) where trained case managers conduct in-depth intakes for clients to determine where the client can begin accessing services through the Rapid Re-Housing and Housing Navigation Continuum. The HELP Center is also a pick-up site where clients can access the Pacoima Cold Weather Shelter from December through March.
Clients also benefit from the many collaborative relationships the Center has formed with community partners that provide additional resources and services and helps ensure proper leveraging of limited resources to avoid service duplication.
The HELP Center adheres to a Housing First, Harm Reduction evidence-based service delivery approach to addressing our clients’ homeless circumstances.